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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pam Fannon

Pam Fannon

December 22, 2025

5  out of  5
rating by Pam Fannon
"Ms. LaCora is always very pleasant to speak with and handles my concerns in a timely manner."
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Dorothy H

December 12, 2025

5  out of  5
rating by Dorothy H
"We love Candace. We have been with State Farm for 30+ years and when our agent retired Candase became our agent. She is absolutely wonderful and has went above and beyond to take care of us. Thank you Candace"
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Chelsee Joel

December 10, 2025

5  out of  5
rating by Chelsee Joel
"Candace was so helpful and was able to find coverage that is affordable and works for my small business here in Cincinnati. Highly recommend Candace and her team. Thanks you!!"
We responded:
"Thank you so much, Chelsee for your positive feedback! You are a pleasure to work with. Call us anytime. Candace "
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Frank Frable

December 8, 2025

5  out of  5
rating by Frank Frable
"LaCora was very professional, helpful, friendly, and knowledgeable. She answered all my questions fully and completely."
We responded:
"Thank you, Frank. We truly appreciate your business. Candace "
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Qwantalla Weekley

December 8, 2025

5  out of  5
rating by Qwantalla Weekley
"Great customer support skills LaCora! My husband and I appreciate you breaking down our payment process."
We responded:
"Thank you; we truly appreciate your business! Candace "
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Marjorie Compton

November 20, 2025

5  out of  5
rating by Marjorie Compton
"La Cora is always pleasant, knowledgeable, and efficient to deal with."
We responded:
"Thank you, Marjorie! We truly appreciate your support. It’s a pleasure working with you. Candace "
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Alex Holbert

November 13, 2025

5  out of  5
rating by Alex Holbert
"LaCora was amazing. Helped me go through the process of adding on an additional care to my insurance, and when they generated a quote, they had contacted me right back. Very quick and pleasant to talk to."
We responded:
"Thank you, Alex! We appreciate the positive feedback and your support. Candace "
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lynne sims

November 11, 2025

5  out of  5
rating by lynne sims
"Extremely nice staff! Candace saved me a lot money on my home and car insurance. Great service"
We responded:
"Thank you so much, Lynne. It was a pleasure serving you! Candace "
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La'Quincy Fluker Thomas

November 11, 2025

4  out of  5
rating by La'Quincy Fluker Thomas
"Overall the beginning years were pleasant."
We responded:
"Thank you, LaQuincy. I truly appreciate your kindness and it was a pleasure connecting with you earlier this week. You’re always welcome here. Candace "
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Mary Bocklet

November 6, 2025

5  out of  5
rating by Mary Bocklet
"LaCora was a huge help."
We responded:
"Thank you! "
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Jim Fenos

October 29, 2025

5  out of  5
rating by Jim Fenos
"Very friendly staff and makes the payments an easy process"
We responded:
"Thank you! Candace "
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Evelyn McCully

October 27, 2025

5  out of  5
rating by Evelyn McCully
"Labors was very helpful and prompt in handling my questions to resolve my concerns."
We responded:
"Thank you Ms. McCully! We appreciate your support and feedback. Candace "
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Karyl Cunningham

October 24, 2025

5  out of  5
rating by Karyl Cunningham
"I continue to appreciate the services rendered by Ms. Bates. She responds quickly and delivers quality service."
We responded:
"Thank you Ms. C! We appreciate you! Candace "
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Gloria Smith

October 24, 2025

5  out of  5
rating by Gloria Smith
"I have known Candace for many years, both professionally and personally. She and her assistant LaCora are helpful and efficient. I'm proud of you."
We responded:
"Thank you Ms. Gloria! I appreciate you! Candace "
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Marquis Smith

October 23, 2025

5  out of  5
rating by Marquis Smith
"LaCora, Deborah and Candace have all been amazing helping my Grandfather and I through the process of retaining HOI. They’re professional, prompt and most of all down to earth and maybe my transactions with them pleasurable and enjoyable ;-)"
We responded:
"Thank you Marquis! "
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Neil Suarez

October 17, 2025

5  out of  5
rating by Neil Suarez
"The service is great. I called and didn’t get thru but they returned my call asap. I appreciate everything you guys do."
We responded:
"Thanks so much, Neil. Candace "
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Gina Monaco

October 2, 2025

5  out of  5
rating by Gina Monaco
"Very helpful and courtesy agent was very nice"
We responded:
"That means the world to me Gina. Thank you so much. It’s a pleasure working with you. Candace. "
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Tiana Tribble

October 1, 2025

5  out of  5
rating by Tiana Tribble
"I have had the pleasure of doing business with Candace Bates and her and her team have been an absolute pleasure. Everyone has been extremely professional and polite while providing exceptional service."
We responded:
"Thank you, Tiana! We appreciate you! Candace "
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alivia ford

September 25, 2025

4  out of  5
rating by alivia ford
"I appreciated the call to check in ro see if there was anything I needed. Professional as well."
We responded:
"Thank you, Alivia. We appreciate the positive feedback. Candace "
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Jasmin Suarez

September 25, 2025

5  out of  5
rating by Jasmin Suarez
"The whole team has been so helpful with my million of questions. They have also been so patient with me. I greatly appreciate it. They go above and beyond try to remain within what is affordable and gives you the best rates within your means."
We responded:
"Jas!!! Thank you so much! We appreciate your business and your support. Call us anytime. Candace "
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Raegan McKenna

September 25, 2025

5  out of  5
rating by Raegan McKenna
"LaCora helped me set up my Drive Safe & Save and resolved issues with an old auto account with ease!"
We responded:
"Thank you, Raegan! We truly appreciate your business! Candace "
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Jamar Batchelor

September 22, 2025

5  out of  5
rating by Jamar Batchelor
"I can’t say enough good things about my insurance agent. From day one, they have been patient, professional, and genuinely caring. They always take the time to explain everything in detail so I never feel lost or pressured. Anytime I’ve had a question or concern, they’ve been quick to respond and made sure I had peace of mind. It’s rare these days to find someone who truly looks out for your best interests, but that’s exactly what my agent does. I appreciate their honesty, reliability, and the way they go above and beyond to make sure my family and I are covered properly. I’m truly grateful for the personal touch they bring to what could easily feel like a stressful process. If you’re looking for an insurance agent who treats you like more than just a policy number, I highly recommend them. Big thanks to Lacora always going above and beyond"
We responded:
"Jamar, thank you so much for your positive feedback especially about LaCora. And yes, she’s truly special to me. Candace "
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Kameron Moore

September 22, 2025

5  out of  5
rating by Kameron Moore
"Thank you for all the professional help and great customer service!!!!"
We responded:
"Thank you so much Kameron! Call anytime if you need us. Candace "
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Shyann Worthington

September 22, 2025

5  out of  5
rating by Shyann Worthington
"Lacora makes it so easy to get answers to any questions I may have and always has the best customer service! She is amazing at her job!!!!!"
We responded:
"I will make sure LaCora is aware of your positive feedback! Thank you so much for your business. Candace "
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Audrey Zanders

September 17, 2025

5  out of  5
rating by Audrey Zanders
"LaCora is a delite to speak to every time I call. She is always professional, kind, and knowledgeable."
We responded:
"Thank you, Audrey for those kind words about LaCora. We truly appreciate your business. Candace "