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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deana B

March 13, 2025

5  out of  5
rating by Deana B
"Quick responsiveness and assistance. Thank you."
We responded:
"Thank you Deana! We appreciate your business. Let us know if you need us in the future! The Candace Bates Office Team. "
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BOONSITA Plenghuad

March 13, 2025

5  out of  5
rating by BOONSITA Plenghuad
"Quick response, Good comperative"
We responded:
"Thank you! We appreciate your business! The Candace Bates Office Team. "
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Aaron Lawrence Sr

March 13, 2025

5  out of  5
rating by Aaron Lawrence Sr
"She's personable, listens well, very knowledgeable about her job"
We responded:
"Aaron, we have a lot of “She’s” in this office, but I’m assuming you’re speaking of my assistant, LaCora! I will be sure to let her know. We appreciate your business. Candace "
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Michelle DeCamp

February 25, 2025

5  out of  5
rating by Michelle DeCamp
"Very professional and helpful!"
We responded:
"Thank you, Michelle! Candace "
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Laurel Meadows

February 25, 2025

5  out of  5
rating by Laurel Meadows
"LaCora made my life easy and handled setting my rental car up after a fender bender. I really appreciated the service she provided and it was really fast."
We responded:
"Thank you Laurel for your positive feedback. We appreciate you and your business! Cheers! Candace "
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Suparna Chatterjee

February 11, 2025

5  out of  5
rating by Suparna Chatterjee
"She did great. We are very satisfied with our agents and their services. Thank you!"
We responded:
"Thank you, Sis! We appreciate you trusting us with your business. Candace "
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Nashelle Roberson

February 10, 2025

5  out of  5
rating by Nashelle Roberson
"There was something with my bill that I did not understand, and I received a call back immediately, and I was extremely satisfied with the professionalism that I received from LaCora thanks State Farm"
We responded:
"We appreciate your positive feedback, Nashelle! It was a pleasure working with you. Candace "
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Damon Weathington

February 5, 2025

5  out of  5
rating by Damon Weathington
"Very calm, and very helpful.. I appreciate Lacora so much.."
We responded:
"Damon, we appreciate your business and positive feedback. Candace "
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Luis Guillermo Redondo Leon

February 4, 2025

5  out of  5
rating by Luis Guillermo Redondo Leon
"Excelente servicio. Gracias!"
We responded:
"Thanks so much. Candace "
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Tanya C

January 29, 2025

5  out of  5
rating by Tanya C
"Candace Bates and her team are All Stars! Whenever I have a matter that needs to be handled they respond in a timely manner! Special thanks to LaCora her office manager! For being so kind and efficient!!🤗"
We responded:
"Thank you for those kind words, Tanya! We truly appreciate your business. Candace "
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T1Nonly Network

January 27, 2025

5  out of  5
rating by T1Nonly Network
"Super helpful, responsive, and detailed"
We responded:
"Thank you! We appreciate your positive feedback! Candace "
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Monserrat Mora

January 27, 2025

5  out of  5
rating by Monserrat Mora
"LaCora was great answering my questions, was fast and to the point. Much appreciated!"
We responded:
"Thank you so much for your positive feedback! We truly appreciate you trusting us with your business. Candace "
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Tinisha Brewer

January 24, 2025

5  out of  5
rating by Tinisha Brewer
"Candace and her staff was very helpful and polite. I was able to get car insurance and renter insurance at a decent price. I highly recommend."
We responded:
"Thank you for your positive feedback, Tinisha! We appreciate your business and thank you for trusting us to get the job done"
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Natalia McClain

January 23, 2025

5  out of  5
rating by Natalia McClain
"Just a brief note expressing my gratitude for Ms LaCora. As a long time Customer of State Farm, for me she is such a Joy. Her Professional and Patient manner is so refreshing. I normally always need urgent assistance when I call (making payments for policies I’ve had over 30 years, questions etc), she is always calm and respectful. Thank You Ladies for being here for ME❤️🖐🏾👋🏾👋🏾👋🏾👋🏾👋🏾"
We responded:
"What kind words you have; thank you so much. We truly appreciate you trusting us with your business. Candace "
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mike hama

January 23, 2025

5  out of  5
rating by mike hama
"LaCora is a wonderful kind , caring person before her profession as an Agent.. she’s an excellent agent.. I’m grateful for her patient and understanding Sincerely Yours From a Hit and Run VICTIM Mike H"
We responded:
"Mike, thank you so much for your positive feedback regarding my assistant, LaCora. We are so sorry for your mishaps, but glad you’re okay. We appreciate your business; please let us know if we can be of any further assistance. Candace "
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Michael Worthy

January 7, 2025

5  out of  5
rating by Michael Worthy
"Great service"
We responded:
"Thank you for your positive feedback, Michael! Candace "
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richard ackman

December 19, 2024

5  out of  5
rating by richard ackman
"I have had Auto and Home Insurance for 40 plus years. Candace Bates, Deborah and Kim stand above the other Agents I have dealt with during this time. Professional, Smart, Kind, Punctual, Knowledgeable and Honest! Check, Check, Check all the Boxes. Thank You so much Team!!!!!"
We responded:
"Rich, thank you so much for the positive feedback. We truly appreciate your support and business. Candace "
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nya lo

December 9, 2024

5  out of  5
rating by nya lo
"LaCora was very helpful & has amazing customer service!"
We responded:
"Thank you so much for sharing your positive feedback. We appreciate your business and look forward to serving you as your trusted insurance agency. Candace "
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Amy Healey-Callahan

December 5, 2024

5  out of  5
rating by Amy Healey-Callahan
"Lacora is always so friendly and professional. She is very knowledgeable and quite prompt in taking care of anything that I have requested. I know I can always count on her!"
We responded:
"Thank you Amy! We truly appreciate your business! Candace "
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Sheelah Spencer

November 21, 2024

5  out of  5
rating by Sheelah Spencer
"This agency is great! Everyone’s very helpful and attentive… I’ve been with them for a few years and wouldn’t go anywhere else! They’ve served all of my insurance needs🫶🏾"
We responded:
"Thank you so much Sheelah; it’s a pleasure to work for you! "
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savon hdtv

November 15, 2024

5  out of  5
rating by savon hdtv
"Office staff Lacora is always prompt with response time. No long holds or computerized prompts. Very personable"
We responded:
"Thank you! We appreciate your business and yes, LaCora is awesome. Candace "
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Jessica Clay

November 14, 2024

5  out of  5
rating by Jessica Clay
"Candace was helpful, knowledgeable and patient. I’m glad to have her and her team as a resource for our family."
We responded:
"It was a pleasure to work with you Jessica. Thank you for trusting me with your insurance needs. Candace "
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Angela Budsworth

November 8, 2024

5  out of  5
rating by Angela Budsworth
"Very informative, knowledgable and friendly"
We responded:
"Thank you! "
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MrFutureComedy

November 6, 2024

5  out of  5
rating by MrFutureComedy
"This agent is the prime example of “PERFECT” customer services!!! She went above and beyond to get me the best deals!!! Easy person to communicate with and make your needs feel important!!"
We responded:
"Thank you so much! I appreciate you and thoroughly enjoyed working with you as well. 😊 Candace "
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THA CHIEF LLC (BigGriz63)

November 6, 2024

5  out of  5
rating by THA CHIEF LLC (BigGriz63)
"Great customer service!"
We responded:
"Thank you Percy! It’s a pleasure working with you and Angie. Thank you for trusting me with your business. Candace "