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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Chachoff

April 14, 2025

5  out of  5
rating by Justin Chachoff
"Agent is polite and to the point. My claim was assisted immediately and the agent thoroughly communicated the process."
We responded:
"Thank you Justin for the opportunity to service your insurance policy. We truly appreciate the positive feedback and your business. Candace "
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Eric Brose

April 3, 2025

5  out of  5
rating by Eric Brose
"Candace and LaCora are always congenial, intelligent, and quick to understand and respond. This is an outstanding agency."
We responded:
"Thank you Eric! We appreciate the support and your kindness. Candace "
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Christiaan Bates

April 1, 2025

5  out of  5
rating by Christiaan Bates
"Keep up the Great Work!"
We responded:
"Thanks Bro! Candace "
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Amanda Fipp

March 31, 2025

5  out of  5
rating by Amanda Fipp
"LaCora is so kind and helpful! She was very patient with me and responded so quickly to my needs! I highly recommend her!"
We responded:
"Excellent Amanda! We appreciate your feedback. Candace "
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Chris

March 31, 2025

5  out of  5
rating by Chris
"Great agency! I love how Candace keeps on touch with her customers. Also thanks for the birthday call. Very appreciated."
We responded:
"Thank you, Chris! We love serving our customers! "
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Kae Hawkins

March 31, 2025

5  out of  5
rating by Kae Hawkins
"Love it here ! Candace is great the team is great ! Bring your business here . Thanks Candace 😊"
We responded:
"Thank you! Candace "
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CDAMONEE WALKER

March 31, 2025

5  out of  5
rating by CDAMONEE WALKER
"Love their customer service and support this is the best insurance policy ever"
We responded:
"Thank you! We appreciate your business. Candace "
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CHICA SEXY

March 31, 2025

5  out of  5
rating by CHICA SEXY
"Excellent and professional aervice"
We responded:
"Thank you! Candace "
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Larissa Means

March 31, 2025

5  out of  5
rating by Larissa Means
"Everything is punctual and she explains all things asked!"
We responded:
"Larissa, thank you so much for your 5 star review! We appreciate it! Candace "
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VĮŅØ V1ñ0

March 31, 2025

5  out of  5
rating by VĮŅØ V1ñ0
"LaCora was a great help, she provided all the right information I needed and I will be referring my family to you guys thanks"
We responded:
"Thank you so much! Candace "
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Carla Dorris

March 31, 2025

5  out of  5
rating by Carla Dorris
"Outstanding customer service, perfessional and very knowledgeable. I would recommend Candace Bates and her staff to assist you with all your insurance needs."
We responded:
"Thank you, Ms. Dorris for the positive review. We hope that you continue to partner with our agency for your insurance needs. Best, Candace "
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Kendra Evans

March 29, 2025

5  out of  5
rating by Kendra Evans
"State Farm, Candace Bates Agency, welcomed my family and I with open arms. The staff did a remarkable job giving us the BEST customer service, we’ve had in a long time. I appreciate Candace’s patience and honesty with the process of finding us the most reasonable product for our family. I thank Candace and her staff for a job well done, and I will highly recommend her agency to anyone looking for insurance."
We responded:
"Thank you so much, Kendra for those kind words! Candace "
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Steven Roper

March 28, 2025

5  out of  5
rating by Steven Roper
"Punctuality is a strength. You have it! Customer service goes a long way! Thank you !"
We responded:
"It’s my pleasure. Thank you so much for your business, Steven. Candace "
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lynne sims

March 26, 2025

5  out of  5
rating by lynne sims
"Extremely nice staff! Candace saved me a lot money on my home and car insurance. Great service"
We responded:
"Thank you so much, Lynne. It was a pleasure serving you! Candace "
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Deana B

March 13, 2025

5  out of  5
rating by Deana B
"Quick responsiveness and assistance. Thank you."
We responded:
"Thank you Deana! We appreciate your business. Let us know if you need us in the future! The Candace Bates Office Team. "
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BOONSITA Plenghuad

March 13, 2025

5  out of  5
rating by BOONSITA Plenghuad
"Quick response, Good comperative"
We responded:
"Thank you! We appreciate your business! The Candace Bates Office Team. "
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Aaron Lawrence Sr

March 13, 2025

5  out of  5
rating by Aaron Lawrence Sr
"She's personable, listens well, very knowledgeable about her job"
We responded:
"Aaron, we have a lot of “She’s” in this office, but I’m assuming you’re speaking of my assistant, LaCora! I will be sure to let her know. We appreciate your business. Candace "
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Michelle DeCamp

February 25, 2025

5  out of  5
rating by Michelle DeCamp
"Very professional and helpful!"
We responded:
"Thank you, Michelle! Candace "
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Laurel Meadows

February 25, 2025

5  out of  5
rating by Laurel Meadows
"LaCora made my life easy and handled setting my rental car up after a fender bender. I really appreciated the service she provided and it was really fast."
We responded:
"Thank you Laurel for your positive feedback. We appreciate you and your business! Cheers! Candace "
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Suparna Chatterjee

February 11, 2025

5  out of  5
rating by Suparna Chatterjee
"She did great. We are very satisfied with our agents and their services. Thank you!"
We responded:
"Thank you, Sis! We appreciate you trusting us with your business. Candace "
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Nashelle Roberson

February 10, 2025

5  out of  5
rating by Nashelle Roberson
"There was something with my bill that I did not understand, and I received a call back immediately, and I was extremely satisfied with the professionalism that I received from LaCora thanks State Farm"
We responded:
"We appreciate your positive feedback, Nashelle! It was a pleasure working with you. Candace "
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Damon Weathington

February 5, 2025

5  out of  5
rating by Damon Weathington
"Very calm, and very helpful.. I appreciate Lacora so much.."
We responded:
"Damon, we appreciate your business and positive feedback. Candace "
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Luis Guillermo Redondo Leon

February 4, 2025

5  out of  5
rating by Luis Guillermo Redondo Leon
"Excelente servicio. Gracias!"
We responded:
"Thanks so much. Candace "
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Tanya C

January 29, 2025

5  out of  5
rating by Tanya C
"Candace Bates and her team are All Stars! Whenever I have a matter that needs to be handled they respond in a timely manner! Special thanks to LaCora her office manager! For being so kind and efficient!!🤗"
We responded:
"Thank you for those kind words, Tanya! We truly appreciate your business. Candace "
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T1Nonly Network

January 27, 2025

5  out of  5
rating by T1Nonly Network
"Super helpful, responsive, and detailed"
We responded:
"Thank you! We appreciate your positive feedback! Candace "