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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Ozier

Michelle Ozier

May 8, 2025

5  out of  5
rating by Michelle Ozier
"Very professional"
We responded:
"Thank you, Michelle! We appreciate your business and support. Candace "
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Jamar Batchelor

May 1, 2025

5  out of  5
rating by Jamar Batchelor
"I never leave a review because I never know if the company will read them. I am hoping that Candace will read this one. I’m so happy with State Farm and Lacora in particular. She was so very nice. The office was so clean and the energy that she gave off was so caring and welcoming. I just love her energy. She handled my needs in a timely manner. She was very professional. If I have a problem she tries to help out the best way she can. I appreciate her for being so kind. Thank you for what you do. Having an assistant like you I know Candace can breathe because you get the job done."
We responded:
"Jamar, thank you so much for your positive feedback especially about LaCora. And yes, she’s truly special to me. Candace "
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Sharonda Scruggs

April 30, 2025

5  out of  5
rating by Sharonda Scruggs
"Lacora gave me great advice and customer service was Great!"
We responded:
"Sharonda, thank you for your feedback! Candace "
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Jordan Davis

April 29, 2025

5  out of  5
rating by Jordan Davis
"Great friendly and efficient"
We responded:
"Thank you, Jordan! "
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Sabrina Stewart-Thomas

April 29, 2025

5  out of  5
rating by Sabrina Stewart-Thomas
"From the moment I made my initial call, I was thoroughly impressed with the professionalism, knowledge, and courtesy of everyone I interacted with at Candace Bates State Farm agency. Each team member went above and beyond to ensure my questions were answered and my needs were met. My new quotes and policy were handled quickly and efficiently, and I truly appreciated the follow-up to confirm that I had received everything I needed. It’s clear that this agency prioritizes the customer experience, and that means a lot. Thank you for making the process seamless and stress-free!"
We responded:
"Thank you so much Sabrina! We truly appreciate your business and positive feedback! Candace "
Profile photo of Tim Pegoli

Tim Pegoli

April 29, 2025

5  out of  5
rating by Tim Pegoli
"First time with State Farm. Couldn’t be more pleased. Answered all my questions and the agents were knowledgeable and professional. Glad I made the switch. It never hurts to call them and get quote. Thank you for all your help!"
We responded:
"Thank you so much Tim! We truly appreciate your business! Candace "
Profile photo of Nayala Reigns

Nayala Reigns

April 22, 2025

5  out of  5
rating by Nayala Reigns
"Great company with the lowest rates around!"
We responded:
"Thank Nayala! We truly appreciate your business. Candace "
Profile photo of Sannina Woodson

Sannina Woodson

April 22, 2025

5  out of  5
rating by Sannina Woodson
"Excellent service! Got me top notch insurance They have lowest rates trust me I called around for weeks and superior customer service. Did I mention the lowest rates 👀. Don’t hesitate to call!"
We responded:
"Thank you so much Sannina! It was a pleasure working with you! Thank you for trusting us with your business. Candace "
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Mustafa bin Wali Muhammad

April 22, 2025

5  out of  5
rating by Mustafa bin Wali Muhammad
"Thank you for the great service! Ms. Williams provided a lot of good information, patients and overall the service. I needed to help me get established and protected."
We responded:
"Thank you! We appreciate you trusting us with your business! Candace "
Profile photo of Justin Chachoff

Justin Chachoff

April 14, 2025

5  out of  5
rating by Justin Chachoff
"Agent is polite and to the point. My claim was assisted immediately and the agent thoroughly communicated the process."
We responded:
"Thank you Justin for the opportunity to service your insurance policy. We truly appreciate the positive feedback and your business. Candace "
Profile photo of Eric Brose

Eric Brose

April 3, 2025

5  out of  5
rating by Eric Brose
"Candace and LaCora are always congenial, intelligent, and quick to understand and respond. This is an outstanding agency."
We responded:
"Thank you Eric! We appreciate the support and your kindness. Candace "
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Christiaan Bates

April 1, 2025

5  out of  5
rating by Christiaan Bates
"Keep up the Great Work!"
We responded:
"Thanks Bro! Candace "
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Amanda Fipp

March 31, 2025

5  out of  5
rating by Amanda Fipp
"LaCora is so kind and helpful! She was very patient with me and responded so quickly to my needs! I highly recommend her!"
We responded:
"Excellent Amanda! We appreciate your feedback. Candace "
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Chris

March 31, 2025

5  out of  5
rating by Chris
"Great agency! I love how Candace keeps on touch with her customers. Also thanks for the birthday call. Very appreciated."
We responded:
"Thank you, Chris! We love serving our customers! "
Profile photo of Kae Hawkins

Kae Hawkins

March 31, 2025

5  out of  5
rating by Kae Hawkins
"Love it here ! Candace is great the team is great ! Bring your business here . Thanks Candace 😊"
We responded:
"Thank you! Candace "
Profile photo of CDAMONEE WALKER

CDAMONEE WALKER

March 31, 2025

5  out of  5
rating by CDAMONEE WALKER
"Love their customer service and support this is the best insurance policy ever"
We responded:
"Thank you! We appreciate your business. Candace "
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CHICA SEXY

March 31, 2025

5  out of  5
rating by CHICA SEXY
"Excellent and professional aervice"
We responded:
"Thank you! Candace "
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Larissa Means

March 31, 2025

5  out of  5
rating by Larissa Means
"Everything is punctual and she explains all things asked!"
We responded:
"Larissa, thank you so much for your 5 star review! We appreciate it! Candace "
Profile photo of VĮŅØ V1ñ0

VĮŅØ V1ñ0

March 31, 2025

5  out of  5
rating by VĮŅØ V1ñ0
"LaCora was a great help, she provided all the right information I needed and I will be referring my family to you guys thanks"
We responded:
"Thank you so much! Candace "
Profile photo of Carla Dorris

Carla Dorris

March 31, 2025

5  out of  5
rating by Carla Dorris
"Outstanding customer service, perfessional and very knowledgeable. I would recommend Candace Bates and her staff to assist you with all your insurance needs."
We responded:
"Thank you, Ms. Dorris for the positive review. We hope that you continue to partner with our agency for your insurance needs. Best, Candace "
Profile photo of Kendra Evans

Kendra Evans

March 29, 2025

5  out of  5
rating by Kendra Evans
"State Farm, Candace Bates Agency, welcomed my family and I with open arms. The staff did a remarkable job giving us the BEST customer service, we’ve had in a long time. I appreciate Candace’s patience and honesty with the process of finding us the most reasonable product for our family. I thank Candace and her staff for a job well done, and I will highly recommend her agency to anyone looking for insurance."
We responded:
"Thank you so much, Kendra for those kind words! Candace "
Profile photo of Steven Roper

Steven Roper

March 28, 2025

5  out of  5
rating by Steven Roper
"Punctuality is a strength. You have it! Customer service goes a long way! Thank you !"
We responded:
"It’s my pleasure. Thank you so much for your business, Steven. Candace "
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lynne sims

March 26, 2025

5  out of  5
rating by lynne sims
"Extremely nice staff! Candace saved me a lot money on my home and car insurance. Great service"
We responded:
"Thank you so much, Lynne. It was a pleasure serving you! Candace "
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Deana B

March 13, 2025

5  out of  5
rating by Deana B
"Quick responsiveness and assistance. Thank you."
We responded:
"Thank you Deana! We appreciate your business. Let us know if you need us in the future! The Candace Bates Office Team. "
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BOONSITA Plenghuad

March 13, 2025

5  out of  5
rating by BOONSITA Plenghuad
"Quick response, Good comperative"
We responded:
"Thank you! We appreciate your business! The Candace Bates Office Team. "