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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mimi Morris

August 12, 2025

5  out of  5
rating by Mimi Morris
"I had a MESS when State Farm did not process my check and tried to cancel my son’s insurance. La Cora from my agent’s office did a great job of changing notifications to me so that I can have access to the account, took the immediate payment to stop the cancellation, and set up autopay for the future. I appreciate her knowledge and customer service."
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Carolyn Martinez

August 4, 2025

5  out of  5
rating by Carolyn Martinez
"Each time I have a question, I quickly get an answer from Candace. I truly appreciate her attention to customer service."
We responded:
"Thank you so much, Ms. Martinez, it’s a pleasure working with you. Thank you for trusting us with your business. Call us anytime. Candace "
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Ramone Brock

July 29, 2025

5  out of  5
rating by Ramone Brock
"They were very helpful I really appreciated the staff. A special shout out to lacora she went above and beyond to help me to make sure I was happy.great big shout out to her. It is always a pleasure doing business with them. Thanks to the entire staff."
We responded:
"Thank You! Candace "
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Liz Taylor

July 24, 2025

5  out of  5
rating by Liz Taylor
"I love that Mrs. Bates and her awesome team is so professional and CARING about their customers. They have are best interest at heart."
We responded:
"Beautiful words… Ms. Liz, that means so much to us. Thank you SO much. Call me anytime. Candace "
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Katie Lee

July 22, 2025

5  out of  5
rating by Katie Lee
"I've been with Cadace Bates' office for many years as I've lived in Cincinnati. I needed new quotes for condo insurance and both Deborah and LaCora have been so helpful in answering my questions and aiding me in understanding the ins and outs of my policy options. Plus, they make sure I've utilized all the discounts available that State Farm offers. I really appreciate their assistance."
We responded:
"Thank you so much, Katie for those kind words. We truly appreciate your business and support. Feel free to call us anytime. Candace "
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Hanna

July 18, 2025

5  out of  5
rating by Hanna
"LaCora is very helpful, friendly, efficient and knowlegable! She was able to answer some questions I had about my policy right away and without any confusion. Thank you, LaCora!"
We responded:
"Hi Hanna, I will make sure LaCora gets his positive feedback! Thank you! Your support is truly appreciated. Candace "
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Jada Baker

July 14, 2025

5  out of  5
rating by Jada Baker
"Candace and the entire team offer top notch customer service. They’re always helpful, kind, and make every visit feel welcoming. It’s rare to find a place where you feel truly cared for but they do just that!"
We responded:
"Thank you so much for those kind words! We truly appreciate your support. Candace "
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Wow

July 14, 2025

5  out of  5
rating by Wow
"Best insurance ever that takes good care of customers"
We responded:
"Thank you! Candace "
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Nikkia Stubblefield

July 11, 2025

5  out of  5
rating by Nikkia Stubblefield
"The ladies are always polite very happy and willing to go the extra mile to help. Thank you in advance"
We responded:
"Thank you, Nikkia. We truly appreciate your business! Candace "
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Michael Worthy

July 10, 2025

5  out of  5
rating by Michael Worthy
"Great servic great service is very professional listens and gives you the best advice . My agent is a blessing thank u St. Farm"
We responded:
"Thank you for your positive feedback, Michael! Candace "
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Rajesh Pokale

July 10, 2025

5  out of  5
rating by Rajesh Pokale
"Very responsive and professional. Recommend anytime."
We responded:
"Thank you, Rajesh. I appreciate that. Candace "
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lauren Anderson

June 30, 2025

5  out of  5
rating by lauren Anderson
"Candace has been GREAT!!"
We responded:
"Thank you, Lauren! 😊"
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Natalia McClain

June 27, 2025

5  out of  5
rating by Natalia McClain
"Just a brief note expressing my gratitude for Ms LaCora. As a long time Customer of State Farm, for me she is such a Joy. Her Professional and Patient manner is so refreshing. I normally always need urgent assistance when I call (making payments for policies I’ve had over 30 years, questions etc), she is always calm and respectful. Thank You Ladies for being here for ME❤️🖐🏾👋🏾👋🏾👋🏾👋🏾👋🏾"
We responded:
"What kind words you have; thank you so much. We truly appreciate you trusting us with your business. Candace "
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Marti Wolf

June 27, 2025

5  out of  5
rating by Marti Wolf
"Candace Bates is so easy to work with and very efficient."
We responded:
"Thank you so much Marti! We truly appreciate your business! Candace "
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Ryland. Smith

June 27, 2025

5  out of  5
rating by Ryland. Smith
"Very helpful, speaks very clearly & answers any questions I have"
We responded:
"Thank you so much for the positive feedback! Candace "
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Jennifer Perry

June 27, 2025

5  out of  5
rating by Jennifer Perry
"Ms LaCora Johnson was very cordial and was very quick in emailing the document that I requested."
We responded:
"Thank you so much Jennifer! It’s a pleasure to service you. Candace "
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Tammy Ward

June 24, 2025

5  out of  5
rating by Tammy Ward
"I reach out to state farm to get information on car and housing insurance, Kibrah was pleasant , helpful and question where answered efficiently ."
We responded:
"Tammy, thank you for the positive review for Deborah! We truly appreciate your business! Candace "
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Angela Thomas-Manor

June 18, 2025

5  out of  5
rating by Angela Thomas-Manor
"Fast and efficient services. Love the coverage and cost for my family"
We responded:
"Thank you, Angela for the positive feedback! We truly appreciate your business and support! Candace "
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Earlene Lucas

June 16, 2025

5  out of  5
rating by Earlene Lucas
"Excellent"
We responded:
"Thank you Ms. Lucas! We truly appreciate your business! Candace."
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Don Brooks

June 16, 2025

5  out of  5
rating by Don Brooks
"La Cora does a great job always eager to help"
We responded:
"Thank you, Don for the 5 star review! Candace "
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Michelle Ozier

June 9, 2025

5  out of  5
rating by Michelle Ozier
"Very professional"
We responded:
"Thank you, Michelle! We appreciate your business and support. Candace "
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Jenise Lee

May 29, 2025

5  out of  5
rating by Jenise Lee
"Candace Bates State Farm Insurance Agency has been a pleasure to work with. They were responsive & I never felt pressured. They allowed me the space to thoroughly review their quotes & make a decision based on my needs. If you’re in the market for a new agent. I highly recommend."
We responded:
"Thank you so much, Jenise! 😊"
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James Bates

May 29, 2025

5  out of  5
rating by James Bates
"Candace is great! She always goes above and beyond to make sure my needs are met. She really takes care of me, she even made sure I knew about all the options I didn’t know about before starting my policy. I trust her!"
We responded:
"Thank you for those kind words, James. We truly appreciate your business. Candace "
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Simcha Spencer

May 27, 2025

5  out of  5
rating by Simcha Spencer
"Excellent customer service."
We responded:
"Thank you for the 5 star review! 🌟 "
Profile photo of Angela Thomas-Manor

Angela Thomas-Manor

May 19, 2025

5  out of  5
rating by Angela Thomas-Manor
"Very informative, great rates for our home and multiple vehicle coverage. Customer service was very friendly and thorough."
We responded:
"Thank you Angela; we truly appreciate your business. Please let us know if we can assist you further. Candace "