State Farm® Insurance Agent Candace Bates

"Great service"

"I have had Auto and Home Insurance for 40 plus years. Candace Bates, Deborah and Kim stand above the other Agents I have dealt with during this time. Professional, Smart, Kind, Punctual, Knowledgeable and Honest! Check, Check, Check all the Boxes. Thank You so much Team!!!!!"

"LaCora was very helpful & has amazing customer service!"

"Lacora is always so friendly and professional. She is very knowledgeable and quite prompt in taking care of anything that I have requested. I know I can always count on her!"

"This agency is great! Everyone’s very helpful and attentive… I’ve been with them for a few years and wouldn’t go anywhere else! They’ve served all of my insurance needs🫶🏾"

"Office staff Lacora is always prompt with response time. No long holds or computerized prompts. Very personable"

"Candace was helpful, knowledgeable and patient. I’m glad to have her and her team as a resource for our family."

"Very informative, knowledgable and friendly"

"This agent is the prime example of “PERFECT” customer services!!! She went above and beyond to get me the best deals!!! Easy person to communicate with and make your needs feel important!!"

"Great customer service!"

"I contacted my agent Candace Bates about an estimate I received she had administrative personnel Lacora assist me. Lacora was very professional, thorough and prompt in taking care of my situation.Due to her prompt attention I received a call within minutes of me contacting her from the claims adjuster. Thanks again Willis Cox"

"LaCora is very helpful get back with you in a timely matter answers questions professional nice friendly polite I enjoy speaking with her.great job"

"Quick Help. Form was emailed directly to me for easy access. LaCora was great help!"

"I never leave a review because I never know if the company will read them. I am hoping that Candace will read this one. I’m so happy with State Farm and Lacora in particular. She was so very nice. The office was so clean and the energy that she gave off was so caring and welcoming. I just love her energy. She handled my needs in a timely manner. She was very professional. If I have a problem she tries to help out the best way she can. I appreciate her for being so kind. Thank you for what you do. Having an assistant like you I know Candace can breathe because you get the job done."

"I appreciate the love and support from State Farm and it’s team thank you so much LaCora Johnson and Candace bates"

"I recently moved to Cincinnati and Candice was very helpful in getting me transferred. She was extremely communicative and I never had to wait long to hear from her. Highly recommend her as an agent!"

"I’ve had homeowner’s, auto, and personal liability umbrella coverage with Candace Bates and Marquetta Johnson. They have been unfailingly professional, helpful, responsive and competitive with respect to the service they’ve provides me and the policies they’ve created for me. They have incredible integrity and I trust them completely. Insurance agents can be awful. Candace and Marquetta are wonderful. I will always be a loyal customer; they’ve earned it."

"Great Customer Service. Quick responses and follow-up."

"Anytime I have reached out to Candace Bates-Statefarm office I have had excellent customer service. I have always had all questions answered, if any information requested it was always received timely. LaCora is very professional and polite!"

"LaCora was great and very helpful!"

"Each time I have a question, I quickly get an answer from Candace. I truly appreciate her attention to customer service."

"Subject: Terrible Experience with Candace bates I am writing to express my extreme dissatisfaction with my recent experience with Candace Bates. On 27th of August, I initiated the cancellation process by contacting your customer service department. I provided all the necessary information and requested immediate cancellation of my policy, effective 30th of Sep. I made a lot of calls to them to make sure that they scheduled my cancellation.However, as of today, my policy remains active.I had to call them again to cancel my policy . Their lack of professionalism and disregard for my time is unacceptable. I strongly advise anyone considering this insurance company to look elsewhere. Their customer service is abysmal, and their agents are clearly incompetent."

"One of the best Agents you will ever encounter. She is very knowledgeable and always place customer’s needs first. Her team is amazing. You will not be disappointed. Candace is a good neighbor!"

"Amazing Agent! Highly recommend."

"Candace was so helpful and was able to find coverage that is affordable and works for my small business here in Cincinnati. Highly recommend Candace and her team. Thanks you!!"