State Farm® Insurance Agent Candace Bates

"Really nice, helpful, and professional team!"

"Great Experience Overall"

"Amazing customer service. LaCora is absolutely a pleasure to work with. She is very hands on and professional. Speedy response time. I’ve found my lifelong insurance agent!"

"The staff is good but can’t solve my problem. I can’t log into my account. It tells me Login not found. I requested my login from State Farm and it gives me the same one. I can’t check my account online. I’ve been trying to get Ting but can’t because I can’t login. Appreciate any help I can get."

"LaCora was incredible ! She worked hard to resolve an issue with my policy and got it taken care of !!"

"Helpful and local."

"The whole team has been so helpful with my million of questions. They have also been so patient with me. I greatly appreciate it. They go above and beyond try to remain within what is affordable and gives you the best rates within your means."

"Candace and her team are great. They always try to keep me informed and anyone I've ever spoken to on the phone is very patient and professional. They respect my desire to be a "hands off" customer and are always responsive when I need them."

"I had a rear window shatter in my car. The Candace Bates agency handled everything for me to get it repaired quickly. One call to LaCora at the agency was all it took. She handled getting the claim approved with State Farm and engaging the Glass Company to schedule the repair. All very efficiently."

"It’s wonderful to work with an agency staff who take the time to reach out personally and explain what is happening with your insurance as well as answering any questions their clients may ask. Candace and her assistant LaCora go the extra mile to respond quickly. Candace meets enthusiastically one on one and is intelligent, friendly, and savvy."

"LaCora is very helpful and very accommodating and personable in our interaction and every interaction I’ve had so far. Best agent I’ve come across in my time with the company."

"LaCora is efficient and responds to questions and concerns effectively. Appreciate her follow through."

"Hi Candace, I just wanted to let you know how helpful LaCora has been to me. She is always cheerful and provides great customer service. I have terrible problems with my mail both in receiving my bill on time and State Farm getting it to process it in a timely way. She has paid the bill from your office and it has saved me a lot of headaches. What an angel !"

"They were very helpful I really appreciated the staff. A special shout out to lacora she went above and beyond to help me to make sure I was happy.great big shout out to her. It is always a pleasure doing business with them. Thanks to the entire staff."

"LaCora helped me process an emergency roadside reimbursement and I was worried about paying up front but honestly all my worries were gone with her help. She was quick and efficient with processing my request, and ensured I had the most up to date information on the status of my request. Thanks so much!"

"Amazing customer service and focused on supporting our family with her portfolio of insurance solutions!"

"Very courteous, answered all my calls promptly and if I left a message she will get back with me soon and she does.(Candace)"

"Candace showed outstanding customer service and she was awesome at explaining everything to me thoroughly . I am happy to have her a my agent. Thank you! 😊"

"LaCora was very helpful and she was able to respond to my request quickly and efficiently."

"Thanks LaCora for the awesome, friendly, fast customer service!! 💕 You rock! Kudos to the Candace Bates Statefarm team and agency. 😊"

"Marquetta Johnson is excellent at her job, she goes above and beyond to get the job done, not to mention she's a very good listener. Thank you."

"She was very helpful and understanding great communication"

"Candace is very professional, knowledgeable, and caring. Everything you want in an insurance agent."

"I was looking for another insurance agency to replace my current 15+ agency. Candice is a breath of fresh air! Very professional and knowledgeable about insurance. Remarkable was her forthright honesty and she did not try to "push" to sell me anything. I will recommend her to anyone wanting a great insurance coverage backed by personable and excellent professionalism."

"I love that Mrs. Bates and her awesome team is so professional and CARING about their customers. They have are best interest at heart."