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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leroy Young

March 18, 2026

5  out of  5
rating by Leroy Young
"Great"
We responded:
"Thank you! "
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Paige Madden

March 16, 2026

5  out of  5
rating by Paige Madden
"Candace and LaCora are always so helpful and personable! They genuinely care about getting you the best rate!"
We responded:
"Thank you, Paige! It was a pleasure working with you. Please let me know if there is anything else I can assist with. C"
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Warren (Warren)

March 13, 2026

5  out of  5
rating by Warren (Warren)
"Very nice staff."
We responded:
"Thanks Warren! We appreciate the positive feedback and your business! Candace "
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Marcus Wilkins

March 12, 2026

5  out of  5
rating by Marcus Wilkins
"LaCora was extremely helpful to us, confirming payment on an inadvertently suspended policy. She also confirmed our billing address to ensure on time payments in the future. It is a pleasure doing business with competent folks like Candace and LaCora. Like a good neighbor..."
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InDia Yins (InDia Nicole)

March 12, 2026

5  out of  5
rating by InDia Yins (InDia Nicole)
"LaCora was very helpful in regards to helping me solve an issue I had."
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Sherri Loscko

March 4, 2026

5  out of  5
rating by Sherri Loscko
"Thanks so much for providing information requested in a timely and professional manner!"
We responded:
"Thank you, Sherri! We truly appreciate your business! Candace "
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lynne sims

March 4, 2026

5  out of  5
rating by lynne sims
"Extremely nice staff! Lacora assisted me with an urgent request. I received what I needed within minutes. Very professional"
We responded:
"Thank you so much, Lynne. It was a pleasure serving you! Candace "
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Elnora Merriweather

March 1, 2026

5  out of  5
rating by Elnora Merriweather
"Excellent customer service skills. Very thorough!"
We responded:
"Elnora! Thank you for the positive feedback! We appreciate your business and support. Little known fact, I grew up with an “Elnora” in my hometown, Joliet. I always thought she was the only person with that name! It’s nice to meet another Elnora. :-)! "
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Charles Davis

February 26, 2026

5  out of  5
rating by Charles Davis
"Prompt reliable service"
We responded:
"We appreciate you, Charles. I look forward to working for you. Candace "
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Tyler Byers

February 25, 2026

5  out of  5
rating by Tyler Byers
"I was recently connected with Candace through a coworker who has trusted her with both car and home insurance for years. I had been with another company for six years, but when I purchased a new car, my rate increased significantly. Candace was able to find me a rate I’m genuinely comfortable with, and I’m incredibly grateful for her help. What stood out most was the consistency and personal service — every time I called with a follow-up question after receiving my initial quote, I spoke directly with her. There’s something reassuring about working with the same person each time instead of a faceless company that routes you to someone new with every call."
We responded:
"Thank you so much, Tyler, for those kind words. It was a pleasure speaking with you and learning about you. I look forward to our partnership. Call me if you need me! Candace "
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Princess Pettijohn

February 24, 2026

5  out of  5
rating by Princess Pettijohn
"I love Candace Bates and her team. One staff member LaCora was pleasant and easy to talk to with what could have been a tense situation with filling a claim. Each time I called over the years with questions etc they are willing and welcoming with the help. I love State Farm and this team of workers."
We responded:
"Thank you. "
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Josh Falkiewicz

February 19, 2026

5  out of  5
rating by Josh Falkiewicz
"Candace has been great to us, cant imagine using anyone else for our families insurance!"
We responded:
"So beautiful; that means a lot. Cheers to you and your family. Candace "
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Ken McDowell

February 13, 2026

5  out of  5
rating by Ken McDowell
"I asked to modify the named insured on my State Farm Homeowners insurance. She said she would make sure Candace received my request. She was very polite and friendly. Nice to work with her. Ken McDowell"
We responded:
"Thank you, Ken. We truly appreciate your feedback. Candace "
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Leng Pheng

February 13, 2026

5  out of  5
rating by Leng Pheng
"Excellent service"
We responded:
"Thank you, Leng! "
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Alice Harris

February 5, 2026

5  out of  5
rating by Alice Harris
"They were very knowledgeable and helped me get a new policy set up, with helping me get a better price with the info they shared with me, and explained everything so I could understand it, thank you for your help.."
We responded:
"Alice, thank you! It was a pleasure speaking with you today. I look forward to our partnership. Candace "
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Melinda Hill

February 5, 2026

5  out of  5
rating by Melinda Hill
"This office always shows excellent customer service."
We responded:
"Thank you for those kind words; we truly appreciate your business. Candace "
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Carla Dorris

February 4, 2026

5  out of  5
rating by Carla Dorris
"I spoke to LaCora today who provided excellent customer service and assisted me quickly with taking a payment. Very efficient"
We responded:
"Thank you, Ms. Dorris for the positive review. We hope that you continue to partner with our agency for your insurance needs. Best, Candace "
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Marcell

February 4, 2026

5  out of  5
rating by Marcell
"LaCora was a great help in making sure I could get on Candace's calendar on a day and time that worked for me and my schedule which I greatly appreciate! I am looking forward to Monday and going over possible life insurance with Candace at State Farm. Thanks again LaCora!"
We responded:
"Thanks Marcell! And I look forward to meeting you! Candace "
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alice higginbotham

February 4, 2026

5  out of  5
rating by alice higginbotham
"Very polite and friendly"
We responded:
"Thank you, Alice! "
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Robert Banks

February 4, 2026

5  out of  5
rating by Robert Banks
"She answered my question and good service."
We responded:
"Thank you ,Robert! "
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Savannah Homa

January 30, 2026

5  out of  5
rating by Savannah Homa
"Lacora, was amazing she helped me fix my autopay. As well as get the portal straightened out."
We responded:
" Thank you! "
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Neveah

January 16, 2026

5  out of  5
rating by Neveah
"Thanks so much for your help! Great customer service!"
We responded:
"You’re welcome! Our pleasure. We appreciate your feedback and business! Candace "
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Vanessa Kelley

January 16, 2026

5  out of  5
rating by Vanessa Kelley
"A great experience! Candace was attentive to my needs for both auto coverage while saving me money! I so glad I decided to call her!"
We responded:
"It was a pleasure working with you, Vanessa! We appreciate your positive feedback and business. Please let us know if we can be of any service to you regarding your insurance. Best, Candace "
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Earlene Lucas

January 12, 2026

5  out of  5
rating by Earlene Lucas
"Excellent"
We responded:
"Thank you Ms. Lucas! We truly appreciate your business! Candace."
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Jack Carter

January 12, 2026

5  out of  5
rating by Jack Carter
"Been a customer for a while now. Always a pleasant experience!"
We responded:
"Thanks so much , Matthew for your positive feedback! We appreciate your business. Candace "