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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Marcus Johnson

March 8, 2023

5  out of  5 rating by Marcus Johnson
"Very helpful, Very Knowledgeable."

Felicia Venable

February 11, 2023

5  out of  5 rating by Felicia Venable
"Thank you Quetta and Candace!!"

TC Netzley

February 7, 2023

5  out of  5 rating by TC Netzley
"Very easy to work with and a joy to talk to. Responsive and professional."

Tammy Holt

January 24, 2023

5  out of  5 rating by Tammy Holt
"Amazing people. Very friendly and professional. Quick to answer any questions."

ն Julian

January 20, 2023

5  out of  5 rating by ն Julian
"Excellent professional service"

Joneesha Harris

December 14, 2022

5  out of  5 rating by Joneesha Harris
"What a wonderful experience. Candace made sure all my questions were answered and I truly believe she has my best interest at heart. She went over the process with me throughly. She even went over and beyond to assist with other policies such as life and renters insurance. I really appreciate the service I received and I am glad to be a customer of hers."

Emma Chaffee

December 13, 2022

5  out of  5 rating by Emma Chaffee
"Candace was very friendly and helpful! Provided a great price for renters insurance and was easy to contact over the phone."

Brenda Frye

November 10, 2022

5  out of  5 rating by Brenda Frye
"I talked to a beautiful woman to help me. Happy I’m happy with State Farm"

Kristen Jackson

November 10, 2022

5  out of  5 rating by Kristen Jackson
"Amazing agent and exceptional team!"

Paige Madden

November 4, 2022

5  out of  5 rating by Paige Madden
"Candace was so helpful and personable! She genuinely cares about getting you the best rate she can!"

Janet Morgan

October 31, 2022

5  out of  5 rating by Janet Morgan
"Nothing but good things to say. I am very pleased with my agent Candice Bates. She's by far the best agent I've ever had."

Lisa Anderson

October 29, 2022

5  out of  5 rating by Lisa Anderson
"I received most helpful service from my agent Candace Bates."

Merrisha Dickerson

October 27, 2022

5  out of  5 rating by Merrisha Dickerson
"Candace and her team are a pleasure to work with. I have had many of very timely insurance needs and they are always on top of it. Open and honest communication. Highly recommend."

Great T.

October 10, 2022

5  out of  5 rating by Great T.
"Candace Bates is my agent. Candace explained the policy very well and she was attentive to my questions and concerns."

Andrea Fahrney

October 5, 2022

5  out of  5 rating by Andrea Fahrney
"Candace and her team are nothing short of amazing! Very professional and made me feel very comfortable when switching over my insurance! The world need more people like Candace! 💜"

varun chopra

September 28, 2022

5  out of  5 rating by varun chopra
"I have been working with Candace and State farm team to get rental and auto insurance and they have such great customer service to give you the best rates and cater to all your requests. I will recommend everyone to work with this team."

Mandie Remaklus

September 28, 2022

5  out of  5 rating by Mandie Remaklus
"5 stars 10000% reccomend Candace Bates for all of your insurance needs! From auto, boat, rental, business to Workman's Compensation! She's truly went above and beyond! From coming in early to working late just to make sure her clients needs were perfected! Please give her a call ASAP! You will not be disappointed!"

Katie Wilson Powell

September 28, 2022

5  out of  5 rating by Katie Wilson Powell
"Super responsive and friendly- really appreciated them during our move this summer and would definitely recommend!"

James H

September 28, 2022

4  out of  5 rating by James H
"It was fast service really respectful just all around wonderful!"

monica friemoth

September 27, 2022

5  out of  5 rating by monica friemoth
"The past week I have been in the process of finding an auto insurance policy for my daughter and myself. It has been exhausting and frustrating up until today. I honestly was shocked at how different my experience was with Candace Bates/State Farm than with all of the other companies I had spoke with. Not only did Candace take the time to explain things, she was able to get the premium for my policy at half the cost than what the other companies were wanting."

Jenna Sawmiller

September 26, 2022

5  out of  5 rating by Jenna Sawmiller
"This place is amazing. I get the best service every time. When you need something they are ALWAYS a call away and it gets done fast. I strongly recommend!"

Paulina Gomez

September 23, 2022

5  out of  5 rating by Paulina Gomez
"Candace and her team have been exceptional to work with! Perfect for NKY, Cincinnati, and all other Tri-State area insurance needs. Amazing customer service and responsiveness."

Sue Davis

September 15, 2022

5  out of  5 rating by Sue Davis
"Candace is amazing, she went above and beyond to get our policy squared away!"

Anthony Slone

September 9, 2022

5  out of  5 rating by Anthony Slone
"Candice Bates was informational and super customer service oriented , easy to talk to and understand thank you"

Myeshia Rice

September 8, 2022

5  out of  5 rating by Myeshia Rice
"This was the easiest experience ever. I️ simply searched for an agent and found Ms. Bates! She was great to speak with and immediately did what was needed to provide the best service. I️ made the best decision for sure!"