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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Judy Durham

Judy Durham

July 28, 2026

5  out of  5
rating by Judy Durham
"I have been with State Farm for 45 years and they have always given me impeccable, wonderful service. Many thanks to Candace Bates Agency! They have never failed me in all those years"
We responded:
"It’s been a pleasure working with you Ms. Durham. Thank you for your business and time. Candace "
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ben teeter

July 28, 2026

5  out of  5
rating by ben teeter
"Candace was extremely proficient. Gave me quotes right away , was insured quickly. She made the process painless."
We responded:
"Thank you, Ben. We truly appreciate your support. Candace "
Profile photo of Samantha Rogers

Samantha Rogers

July 27, 2026

5  out of  5
rating by Samantha Rogers
"Deborah was so efficient and helpful!! I switched my policies to State Farm and was able to save $50 per month!!! Thankful for her hard work to help me save. I would highly recommend reaching out!!"
We responded:
"I’m so glad that you had a good experience with Deborah. We truly appreciate your business. Call us anytime. Candace "
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Eric Brose

July 24, 2026

5  out of  5
rating by Eric Brose
"Candace and Richard are always congenial, intelligent, and want to know their clients. The staff of this outstanding agency are always willing to go the extra mile."
We responded:
"Thank you Eric! We appreciate the support and your kindness. Candace "
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nicholas kuhn

July 17, 2026

5  out of  5
rating by nicholas kuhn
"Deborah Williams did a fantastic job. She is a superstar!!!"
We responded:
"Thank you, Nicholas. Welcome to our State Farm family! If we can ever be of any assistance, feel free to contact our office team. Candace "
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Queen T

July 17, 2026

5  out of  5
rating by Queen T
"Great service, very informative, and I would recommend to friends and family 😀😀"
We responded:
"Thank you, we truly appreciate your support. Feel free to contact us anytime. Candace "
Profile photo of Agustin Gonzalez

Agustin Gonzalez

July 15, 2026

5  out of  5
rating by Agustin Gonzalez
"Una atención esmerada y muy profesional, espero mantenerme con sus servicios, muchas gracias"
We responded:
"Thank you, Agustin! We truly appreciate your business! Call us anytime! Candace "
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Melissa young

July 14, 2026

5  out of  5
rating by Melissa young
"Thank you for making my service request great & hassle free."
We responded:
"Thank you for your positive feedback, Melissa! We truly appreciate you. Candace "
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Ismelda Siles

July 8, 2026

5  out of  5
rating by Ismelda Siles
"Muy buena atención. Débora es una persona muy amable. Sobre todo nos ayuda a los hispanos como obtener un bien seguro."
We responded:
"Thank you so much, Ismelda! We truly appreciate your feedback and support. Candace "
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Harriette Harrington

April 22, 2026

5  out of  5
rating by Harriette Harrington
"We purchased car insurance. Candace Bates was wonderful. She was thorough and extremely kind and understanding."
We responded:
"Thank so much for your kind words, Ms. Harrington. It was a pleasure working with you! Candace "
Profile photo of Jenna

Jenna

April 15, 2026

5  out of  5
rating by Jenna
"LaCora was very helpful and gave me the information I was looking for and very friendly!"
We responded:
"Thank you! Candace "
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Kim Shadoan

April 14, 2026

5  out of  5
rating by Kim Shadoan
"Good customer service. I spoke w her after a car accident,"
We responded:
"Thank you Kim! "
Profile photo of Megan Reed

Megan Reed

April 14, 2026

5  out of  5
rating by Megan Reed
"LaCora is always so helpful and pleasant every time I call! She has answers to all my questions with confidence so I always hang up feeling reassured. She is an absolute joy!"
We responded:
"Thank you so much, Megan! Candace "
Profile photo of Erica H.

Erica H.

April 10, 2026

5  out of  5
rating by Erica H.
"I had called Candace Bates State Farm Insurance and talked to Lacora. She helped me resolve some issues I was having with renters insurance after I had moved. She looked into the problem and worked to help find a solution. Was very attentive and polite. As soon as she could figure out a resolution she was quick to keep in contact with me and keep me up to date on the changes as they happened. Very highly recommend."
We responded:
"Thank you for the positive feedback, Erica! We truly appreciate your business. Candace "
Profile photo of Timothy Netzley

Timothy Netzley

April 10, 2026

5  out of  5
rating by Timothy Netzley
"Very easy to work with and a joy to talk to. Always attentive. Responsive and professional."
We responded:
"Thanks so much Tim! It’s been a pleasure working with you.
Who Dey!! #BengalsFan"
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Tom Nagel

April 8, 2026

5  out of  5
rating by Tom Nagel
"Very friendly, very professional. Accommodating!!!!"
We responded:
"Thank you for the positive feedback, Tom. We value your business. Candace "
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aley ramirez

March 25, 2026

5  out of  5
rating by aley ramirez
"Super kind and very funny"
We responded:
"Thank you for the 5 star review! Candace "
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Mike Lovins

March 25, 2026

5  out of  5
rating by Mike Lovins
"The workers are very friendly"
We responded:
"Thank you, Mike!! We truly appreciate your business! Candace "
Profile photo of jennifer breedwell

jennifer breedwell

March 24, 2026

5  out of  5
rating by jennifer breedwell
"Very helpful and friendly."
We responded:
"Thanks Jennifer! We appreciate the positive feedback! Candace"
Profile photo of Pat Ciccarella

Pat Ciccarella

March 23, 2026

5  out of  5
rating by Pat Ciccarella
"The staff is good but can’t solve my problem. I can’t log into my account. It tells me Login not found. I requested my login from State Farm and it gives me the same one. I can’t check my account online. I’ve been trying to get Ting but can’t because I can’t login. Appreciate any help I can get."
We responded:
"Hi Pat, thank you for the positive feedback regarding my staff; we appreciate your business and will be addressing your concerns. Please expect to hear from someone on my team with more information about your concerns. Candace "
Profile photo of Mandy Pendergrass

Mandy Pendergrass

March 23, 2026

5  out of  5
rating by Mandy Pendergrass
"LaCora is so sweet and very professional when it comes to her clients! I’ve been with State Farm for a few years now. She is very willing and helpful who it comes to any questions !! :)"
We responded:
"Thank you, Mandy! We truly appreciate your business! Candace "
Profile photo of KC

KC

March 20, 2026

5  out of  5
rating by KC
"Candace, Deborah, and LaCora have all been incredibly helpful and timely in every encounter. I have both auto and home insurance through StateFarm and strongly recommend this team of women! I’ll be a customer for life."
We responded:
"We appreciate you! Thank you for the positive feedback! Candace "
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Leroy Young

March 18, 2026

5  out of  5
rating by Leroy Young
"Great"
We responded:
"Thank you! "
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Paige Madden

March 16, 2026

5  out of  5
rating by Paige Madden
"Candace and LaCora are always so helpful and personable! They genuinely care about getting you the best rate!"
We responded:
"Thank you, Paige! It was a pleasure working with you. Please let me know if there is anything else I can assist with. C"
Profile photo of Warren (Warren)

Warren (Warren)

March 13, 2026

5  out of  5
rating by Warren (Warren)
"Very nice staff."
We responded:
"Thanks Warren! We appreciate the positive feedback and your business! Candace "